1. Information We Collect
We may collect information that you voluntarily provide, including your name, email address, phone number, company name, job title, service interests, appointment information, form or survey responses, and other information you choose to submit.
We may also collect standard technical information such as browser type, device information, IP address, referring pages, website activity, and similar analytics data used to operate and improve the website.
2. How We Use Information
We may use information to respond to inquiries, provide requested services, schedule appointments, deliver coaching or consulting services, communicate about your account or project, improve our website and services, maintain business records, and comply with applicable legal requirements.
3. Text Messaging and Mobile Information
If you provide a mobile number and consent to receive text messages, Total Success Solutions may send service-related, appointment, follow-up, informational, or promotional messages consistent with the consent you provided.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to opt out of text messages.
- Reply HELP for assistance.
- Consent to receive text messages is not a condition of purchase.
Mobile opt-in data and consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers only as needed to deliver messaging and related business services on our behalf.
4. How We Share Information
We do not sell personal information. We may share information with trusted service providers that help us operate our business, such as website, CRM, communications, payment, scheduling, analytics, hosting, and technology providers. These providers receive information only as reasonably necessary to perform services for us.
We may also disclose information when required by law, legal process, or to protect our rights, safety, customers, or business.
5. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website usage, remember preferences, measure marketing performance, and improve the user experience. You may be able to manage cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, enforce agreements, and meet applicable obligations.
8. Your Choices
You may request access to, correction of, or deletion of certain personal information by contacting us. You may also unsubscribe from marketing emails using the unsubscribe link in the email and opt out of text messages by replying STOP.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites.
10. Children’s Privacy
Our services are intended for adults and business professionals. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Total Success Solutions
Email: [email protected]
Phone: (571) 439-0248