1. Acceptance of Terms
By accessing this website, submitting a form, scheduling an appointment, or otherwise using our online services, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the website or submit information through it.
2. Services
Total Success Solutions provides business consulting, coaching, performance development, training, talent-related services, systems guidance, and related professional services. Specific deliverables, pricing, timelines, payment terms, and client responsibilities may be governed by a separate proposal, service agreement, statement of work, or invoice.
3. No Guaranteed Results
Business outcomes depend on many factors outside our control. We do not guarantee any specific revenue, hiring, performance, growth, profitability, or other business result. Examples, testimonials, case studies, or projections are illustrative and do not guarantee future outcomes.
4. Website Information
Website content is provided for general informational purposes and should not be considered legal, tax, financial, employment, or other regulated professional advice. You should consult an appropriately qualified professional for advice specific to your circumstances.
5. Intellectual Property
Unless otherwise stated, the website design, written content, graphics, branding, training materials, frameworks, videos, photographs, and other original materials are owned by or licensed to Total Success Solutions and may not be copied, republished, distributed, sold, or commercially used without permission.
6. User Conduct
You agree not to misuse the website, attempt unauthorized access, interfere with website operation, introduce malicious code, impersonate another person, submit unlawful content, or use the website in a manner that violates applicable law.
7. Payments and Cancellations
If you purchase a service, payment, cancellation, refund, rescheduling, subscription, or renewal terms will be disclosed in the applicable offer, checkout page, proposal, invoice, or client agreement. Those specific terms control if they conflict with these general website terms.
8. SMS / Text Messaging Terms
By providing your mobile number and affirmatively consenting to text messages, you agree that Total Success Solutions may send messages consistent with the consent you provided, including appointment reminders, follow-up messages, service communications, and promotional messages where permitted.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to unsubscribe.
- Reply HELP for assistance.
- Consent to receive text messages is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
9. Third-Party Services
Our website and services may rely on third-party platforms for scheduling, CRM, communications, payments, analytics, hosting, or other functionality. We are not responsible for outages, changes, policies, or acts of third-party providers beyond our reasonable control.
10. Disclaimer of Warranties
To the maximum extent permitted by law, the website and general online content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Total Success Solutions will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or general online content. Any liability related to paid professional services may be subject to the terms of the applicable client agreement.
12. Indemnification
You agree to be responsible for claims or losses arising from your unlawful misuse of the website, violation of these terms, or infringement of another party’s rights.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.
14. Contact
Questions regarding these Terms & Conditions may be directed to:
Total Success Solutions
Email: [email protected]
Phone: (571) 439-0248